Last Updated: November 11, 2025

Thank you for choosing Scholar Time. We’re committed to providing you with a smooth and transparent shipping experience when you make purchases via Razorpay.

1. What this policy covers

This Shipping Policy applies to all orders placed through our website https://exam.thescholartime.in/ using Razorpay for payment. It covers order processing, delivery, shipping charges, and related responsibilities.

2. Order processing

• Orders are processed once payment is successfully completed via Razorpay.

• Please allow 1–2 business days for order verification and processing.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an email/SMS confirmation once your order has been dispatched.

3. Shipping regions

• We currently deliver to addresses within India.

• For delivery outside India, please contact our Customer Support at +91 9817661004 or publisher.scholarstime@gmail.com to discuss special arrangements.

4. Shipping charges & free shipping

• Shipping charges depend on the product weight, size, and destination. The exact cost is displayed at checkout.

• Free shipping may be offered for orders above a specified threshold (e.g., ? [insert amount]).

• Shipping fees are non-refundable once the order has been dispatched unless there is an error on our part.

5. Delivery time

• Once dispatched, standard delivery within India typically takes 3–7 business days, depending on the destination.

• Delivery to metro cities may be faster; remote or rural areas could take longer.

• Delays caused by courier services, weather, or strikes will be communicated to you as soon as possible.

6. Shipment tracking

• After dispatch, you will receive a tracking number and tracking link via email or SMS.

• Use the provided link to track your parcel’s progress.

• If you don’t receive tracking details within 48 hours of dispatch, please contact our support team.

7. Damaged or missing shipments

• Inspect your package upon delivery. If the packaging appears tampered with or damaged, please refuse delivery or note the issue with the courier.

• Report damaged or missing items to us within 48 hours of delivery, including photographs of the packaging and product.

• Upon verification, we will offer a replacement or refund in line with our Refund Policy.

8. International shipments (if applicable)

• For international orders, all customs duties, taxes, or import charges are the responsibility of the recipient.

• Delivery times vary and depend on customs clearance procedures.

9. Returns & exchanges

• Please review our Refund & Return Policy for details on return eligibility and process.

• Items must be returned unused, in original condition and packaging, within the allowed return window.

10. Customer support

If you have any questions or concerns about your shipment, contact us at:
?? Phone: +91 9817661004
?? Email: publisher.scholarstime@gmail.com
?? Support Hours: Monday – Friday, 9 AM – 6 PM IST

11. Changes to this policy

We may update this Shipping Policy from time to time. Any revisions will appear on this page with the latest “Last Updated” date. We recommend reviewing this policy periodically to stay informed of updates.